Mrs K*, 44, a social worker in the Haringey council revealed to me the emotional side to dealing with asylum seekers as a part of her job – the realities and the controversies that involve vulnerable unaccompanied human beings desperately in search for peace.
FiFi: Tell me a little about your role as a social worker in Haringey.
Mrs K: Well in my department, we receive referrals from the Home Office of people that want to claim asylum. As social workers we assess the asylum seekers and find out if they have any relatives in the country. Bearing in mind they are new to the country, we gather as much information about each asylum seeker as we possibly can, so that we can pass on the information that decides their fate. Asylum seekers are provided with accommodation until then.
FiFi: Why do most of them choose to claim as a minor?
Mrs K: Anyone between the ages of 0 – 18 years is classed as a minor. In assessment many are older than they claim to be but it’s simple things like eye contact and confidence that give away the game. It is obvious that they come from different cultures and backgrounds so have different norms of behaving and conducting themselves but the possibility that they may be of age despite saying otherwise is never ruled out. If we conclude they are minors they are dealt with under the children act (1989) which is more lenient. In adult cases we refer them to National Asylum Support Service (NASS) – another body of the home office – they work hand in hand. And also, many of these asylum seekers don’t speak English. They may feel that by being young in their papers, if granted, they will have the opportunity to go to school and study at a less complicated level. This has a lot to with language barriers as well. We get a lot of asylum seekers that falsely claim to be minors but the Home office have been trained to detect the fake from the genuine. Some of them choose to confide in me personally; perhaps of my own African heritage, this is one of the hardest parts of my job.
FF: Do you ever have problems with language barriers when dealing with asylum seekers?
MK: Yes of course because we get people coming from all over the world. We call an interpreter or sometimes get language line to help us which is a translator that operates via telephone. Sometimes they pretend to not be able to speak or understand English very well in fear that they will say the ‘wrong’ thing. They tend not to tell us the truth as they think we have the power to deport them.
FF: What do you see as the main reasons for so many asylum seekers settling in the UK?
MK: Asylum seekers flee their home land for protection. What I’ve noticed is that in political and humanitarian reasons, asylum seekers are allowed to stay in the UK. The state can be very understanding. England is seen as an El Dorado. This country is so big on human rights and freedom. There are cultures elsewhere that perform acts which are against human rights. For instance forced arranged marriages or female genital mutilation. Coming from a third world country people also come here for employment and fleeing the warzones. It’s a way to live in peace in terms of human rights which don’t really exist in less developed countries.
FF: What happens if they are refused entry?
MK: If they get refused entry, they are put under section 4 of Immigration and Asylum Act (1999). In this short period of time they are allowed to provide more evidence to support their case and reasons to stay otherwise they are liable to get deported.
FF: Do you get more people from one particular side of the globe?
MK: It depends what going on the world but there was a time when we had a lot of Kosovons. Now we get a lot of Iranians and Africans.
FF: I know you came to this country yourself 2 decades ago. What would you say are the most difficult things to deal with as someone new to a country looking for a better life?
MK: Isolation is a problem. As an asylum seeker you lose your culture and are forced to live under a new government structure. Integration is difficult but they are in search for freedom. Similarly, illegal immigration is a cry for help. It’s not easy to start all over again; leaving friends and family behind back home just to get this so called “better life”.
FF: Do you ever have to get mental help for your clients especially those coming from war zones?
MK: Many experience traumas; they need to be listened to. Some witness murders and rapes so they need emotional support. We refer the, to councillors and advocates. I’ve had many cases that have touched me emotionally. And to think that they come into this country to not be accepted or racially abused and ordered to “go back their own country” really hurts me.
FF: On the other hand do you really think the UK can cope with what the right wing man might call ‘extra luggage’?
MK: I understand that if the policies are not tight then the UK will have less and less jobs and housing because they are letting in so many refugees and asylum seekers but the government have a choice. If they knew they wouldn’t be able to cope then the laws should be adjusted. At least then the asylum seekers would not have to suffer racism here. People that are complaining should be looking at helping these asylum seekers where they are. For instance by creating more jobs overseas so they are stable.
FF: What do you think are the consequences of not helping asylum seekers and refugees in the UK?
MK: We need to educate young asylum seekers or else they will become the next gang members. By allowing them to get schooling here, they will be valuable to society as a whole. The French President and Obama were immigrants at first but now are leading figures and great role models for people of all races.
Mrs K has chosen to remain anonymous due to the confidential requirements of her occupation.